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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zonia Armstrong

May 16, 2024

5  out of  5 rating by Zonia Armstrong
"Just a. note about how very well treated I have been by everyone in Zach/s office - specially Amy Quick!!! Amy has always dealt with any insurance issues or questions I have had. This is a great office and a wonderful Agent in Zach!!! Zonia Armstrong"
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Melonie White

February 1, 2024

5  out of  5 rating by Melonie White
"Great customer service and always super helpful with our Ins needs."
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kleigh frampton

February 28, 2023

5  out of  5 rating by kleigh frampton
"Sean helped me get my auto and renters insurance set up and I couldn’t be more happy! He made the process very easy and took care of everything for me! Highly recommend using him!"
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cazs jackson

February 22, 2023

5  out of  5 rating by cazs jackson
"very good, I like the fact that we could complete all our transactions via email"
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Ray Kimbrough

October 19, 2022

5  out of  5 rating by Ray Kimbrough
"Zach's office made the process of getting life insurance very easy. Staff was really nice and helpful, too. Definitely recommend their office to anyone looking for insurance!"
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Neil Boswell

June 23, 2022

5  out of  5 rating by Neil Boswell
"Zach and his crew have saved me so much money! First off they cut my auto insurance in half by switching from "Slogressive" since they kept "aggressively" upping my bill every year. I recently bought a home and of course bundled my auto and home owners insurance through Zach's team! London has been helping me out with any and all questions I've had and has been great to work with! She's always very responsive and quick to get back with me. She also suggested I add an appliance coverage to my policy and I'm so glad I did because my AC isn't working now and I'm having to file a claim. I wouldn't have been able to afford a brand new AC system right now if I need one so this was an awesome suggestion she made! THANK YOU LONDON!!! Thanks Zach for you and your crew, you guys are awesome!"
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Karen Sholar

November 3, 2021

5  out of  5 rating by Karen Sholar
"I signed up with these guys last year and not only did I get fantastic rates, the service I received was exceptional. They really worked with me to make sure I had the coverages I needed at the best possible rates. They are very responsive and I’ve just finished renewing my policies for another year. I recently had to add a new vehicle and London was quick to respond with great options, got my coverage bound ASAP and was incredibly pleasant and responsive through the entire process. The service in and of itself it’s enough to make me want to do business with these folks, and the fact that they had the best rates is the icing on the cake."
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Tony Finley

October 17, 2021

5  out of  5 rating by Tony Finley
"The best insurance around. Great people"
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Dave Clayton

July 1, 2021

5  out of  5 rating by Dave Clayton
"Sean was very helpful, upfront and patient with the whole process. Got insured quickly and with a competitive rate."
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Vanessa Elf Teichman

January 6, 2021

5  out of  5 rating by Vanessa Elf Teichman
"If you're comparing ins. Quotes, look no further! You've found the RIGHT people. Thanks Zach & London, for the good news about my insurance discount! I'm reassured & excited to have Zach & his wonderful team "prodding" me along as I am quite the absent minded procrastinator. They treat me with such respect & professionalism that I'm always feeling "protected". That's quite important to me, especially in these times. Thanks again for your Greatttt service!"
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Jarvis Kelly

November 9, 2020

5  out of  5 rating by Jarvis Kelly
"Great Insurance, they will take care of you."
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Marilyn Marilyn

October 26, 2020

5  out of  5 rating by Marilyn Marilyn
"It’s always a pleasure talking to Amy. Amy is friendly, helpful, attentive, and prompt to make any changes I request for my renter’s & Car insurance. I’ve been with State Farm for almost 7 years and my insurance has dropped significantly. Thank you for providing the best service !"
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Kristen Smith

September 14, 2020

5  out of  5 rating by Kristen Smith
"I love Zach Russell and his team. Whenever I’ve needed help they have always been there for me. I have used insurance companies where I don’t have an agent and it’s nice to know I can reach out about anything. They answer the phone when you call and that’s a big deal."
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Tammy Stokes

September 1, 2020

5  out of  5 rating by Tammy Stokes
"Zach is always finding ways to save me money. I don’t even have to ask. He will just text me that they are lowering my payment. I’um always excited to read his text."
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Clara Starr

August 10, 2020

5  out of  5 rating by Clara Starr
"State farm is great"
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Chris Stockton

December 14, 2018

5  out of  5 rating by Chris Stockton
"Great service and very transparent! They helped compare what I currently have to their coverage and identified so many gaps I didn’t even know I was missing! Highly reccomend!"
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104 Auto Finance

December 22, 2017

5  out of  5 rating by 104 Auto Finance
"Sofia is great!! Very polite, patient and helpful! Great rates and great customer service!!"
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December 18, 2017

5  out of  5 rating by CARXPRESS
"Very helpful, honest people in this office!! Amazing customer service!!!"